Follow the prompts to log in with Duke credentials.

To obtain an account, users should do the following: All Duke faculty, staff and students are eligible for an account. Note: If the participant is unable to log in, they do not have a Duke Zoom account.

Enter duke for the company domain and click Continue.

In the Zoom desktop application, click the initials/profile photo (upper right) and select Sign Out.

To ensure they're logged in correctly, Duke participants should do the following: Invite Duke participants using their email address and advise them to log in before joining. Read more about pre-assigning participants to breakout rooms.

If you want to pre-assign participants to breakout rooms when scheduling your meeting, first find out which email address is associated with the participant's Zoom account. Participants should join the meeting using the Zoom account/email address that was invited. Outdated client: The participant has an older version of the Zoom client and is trying to self-select a breakout room.was the invited email address, and the user joins from their personal Zoom account associated with Guest (anonymous) participation: The participant has not logged into a Zoom account before joining, and appears as a guest.

Inconsistent email addresses: The participant's meeting invitation reflects a Zoom account email address different from the one that they are joining from (e.g.If during your meeting breakout rooms are not working as expected, the following may be the cause:

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