If you're inquiring about an AT&T Prepaid account, you'll need to use the AT&T Prepaid portal to sign in.įeel free to reach back out and let us know if this information helped! If you have a Windows mobile device, you'll need to sign in to myAT&T with a web browser on your smartphone or tablet. We'd also suggest for you to make sure your device and the myAT&T app is updated to the latest version. We supported these OS versions: Install the app, then open it and sign in.We'll send you a link, so you can download the app. Or text myATT to 556699 from your wireless device.Go to att.com/myattapp on your smartphone or tablet.

Delete the myAT&T app from your smartphone or tablet.

If you're still unable to log in, we'd suggest reinstalling the app: We also recommend trying another browser as not all are compatible with AT&T. If you are using a browser, delete cache and cookies and sign in again. Be sure to delete any IDs you’ve saved first.

Restart your device, then open the myAT&T app.

If you're currently using the myAT&T app to log in to your account, here are some tips for signing in: We see this has become a popular thread to view.

My att wireless login